NousTek Labs Privacy Policy

1. Introduction

NousTek Labs (“we,” “us,” or “our”) values your privacy. This policy explains how we collect, use, disclose, and protect personal data when you engage with our website, services, or communications. We are headquartered in Pune, Maharashtra, India, and offer IT services to clients worldwide.

2. Data We Collect

a) Personal Data You Provide

  • Contact and identity info: Name, email, phone, company, job title.
  • Usage-related data: Correspondence, client onboarding forms, project information.

b) Automatically Collected Data

  • Technical info: IP address, browser type, device details, operating system.
  • Behavioral data: Visited pages, duration, interactions, cookies.

3. How We Use Your Data

We use personal data to:

  • Provide and manage our IT services, client support, and communications.
  • Personalize proposal, onboarding, and service delivery.
  • Analyze usage for improving services and website performance.
  • Comply with legal obligations (e.g., invoicing, audits).

4. Legal Bases for Processing (as applicable)

  • Contract performance – to fulfill service obligations.
  • Legitimate interests – improving security and services.
  • Consent – particularly for marketing communications.
  • Legal compliance – e.g. tax and regulatory requirements.

5. Data Sharing and Disclosure

We may share data with:

  • Service providers: Cloud hosts, payment processors, analytics, support tools.
  • Professional advisors: Accountants, auditors, lawyers.
  • Legal authorities: When required by law.
  • Business transfers: During acquisitions, mergers, or asset sales—with notice.

6. International Data Transfers

As a global service provider, your personal information may be transferred and processed in India and internationally. We take appropriate safeguards such as contractual protections (e.g., Standard Contractual Clauses) to ensure your data is protected.

7. Data Retention

We retain personal data only as necessary to fulfill purposes outlined in this policy or to comply with legal obligations—for example, financial records for 7 years or as mandated. Inactive or unnecessary data is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.
  • Object to or restrict data processing.
  • Withdraw consent (if applicable) or opt out of marketing emails.
  • Lodge complaints with relevant privacy authorities (e.g., GDPR in the EU).

To exercise your rights or for privacy-related queries, please contact us (see Section 11).

9. Cookies and Tracking

We use cookies and similar technologies for essential site functions, analytics, and improving user experience. You can manage or disable cookies via your browser settings. Note: disabling may affect certain features.

10. Children’s Privacy

Our services are intended for professionals and businesses—not for children under 13 (or applicable country-specific age limits). We do not knowingly collect personal data from minors.

11. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page with a new effective date. We encourage you to review it regularly.

12. Contact Us

If you have any questions or concerns, please reach out:

NousTek Labs
Goa, Maharashtra, India
📧 Email: contactus@noustek.com